Policy

Terms of Service

These terms explain Park Slope service restrictions, pricing basis, service expectations, supplies, pets, and satisfaction follow-up.

Fortuna Cleaning Services serves Park Slope homes only.

Prices are fixed by home type, bedrooms, bathrooms, and selected add-ons according to the approved pricing table.

Each bookable home category shows the approved Initial Home Reset, Weekly Cleaning, and Bi-Weekly Cleaning pricing before booking.

Online bookings are completed at https://www.fortunacleaning.net/booking/ with secure Stripe Checkout.

Services follow a standard checklist and use feedback to support consistent cleaning quality.

If something was missed, contact us within 24 hours and we will return to address it.

Standard cleaning supplies are included, and Fortuna Cleaning Services is pet-friendly.

Recurring clients receive the same cleaner whenever possible.