Where does Fortuna clean?
Fortuna Cleaning Services serves Park Slope homes only. Address verification happens before checkout.
Which services can I book?
Standard Cleaning, Deep Cleaning, Move-In Cleaning, and Move-Out Cleaning. Recurring cleaning is a frequency for Standard Cleaning.
How are bathrooms counted?
Every bathroom counts as one bathroom. The booking form asks only how many bathrooms the home has.
What add-ons are available?
Inside Refrigerator, Inside Oven, Inside Cabinets, and Interior Windows.
When do recurring discounts apply?
Weekly, biweekly, and monthly discounts begin after the first completed visit and apply only to future Standard Cleaning base prices.
When is a custom quote required?
Homes with 5+ bedrooms, 4+ bathrooms, 2,500+ sq ft, complex layouts, second kitchens, furnished move cleanings, heavy buildup, excessive clutter, excessive pet hair, large trash volume, or unsafe conditions require review.
How does payment work?
Bookable appointments use secure Stripe Checkout. Tax is calculated separately through Stripe where applicable. Booking is confirmed only after verified payment.
What if something was missed?
Contact Fortuna within 24 hours. If the missed item was included in the booked scope, Fortuna returns once to re-clean the affected area at no extra charge.